Return policy

At Concept Cosmetics, we are committed to providing our customers with high-quality dental hair care products.

We understand that sometimes a return may be necessary, and we want to make the process as easy and straightforward as possible.

Our return policy is as follows: Returns are accepted within 30 days of purchase.
To initiate a return, please contact our customer service team at info@conceptcosmetics.net We will provide you with a return shipping label and instructions on how to return your product.

The product must be returned in its original packaging, unopened and unused. Refunds will be issued in the original form of payment. Please allow up to 10 business days for the refund to be processed.

Shipping and handling fees are non-refundable. If you received a defective or damaged product, please contact our customer service team immediately so we can resolve the issue.

We want our customers to be completely satisfied with their purchases, and we will do everything we can to ensure a positive shopping experience.

If you have any questions or concerns about our return policy, please don't hesitate to contact us. Thank you for choosing Concept Cosmetics for your hair care needs.